At Blissful Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Returns & Refund Policy outlines how we handle returns, exchanges, and refunds.
1. Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
The item must be unused and unopened
The item must be in its original packaging
You must provide proof of purchase
The product must not be damaged or tampered with
Due to hygiene and safety reasons, certain products cannot be returned once opened.
2. Non-Returnable Items
The following items cannot be returned:
Opened beauty products
Opened skincare or cosmetic items
Opened baby care products
Personal hygiene products
Clearance or sale items (unless defective)
This policy ensures the safety and hygiene of all customers.
3. Defective or Incorrect Products
If you receive a product that is:
Damaged
Defective
Incorrect
Please contact us within 48 hours of receiving your order.
You may be asked to provide:
Photos of the product
Your order number
A description of the issue
Once confirmed, we will arrange either:
A replacement product, or
A full refund
4. Return Process
To request a return:
Email us at [Insert Email Address]
Include your order number and reason for the return
Our team will provide return instructions
Please do not send items back without contacting us first, as returns must be approved before shipping.
5. Return Shipping
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
We recommend using a trackable courier service when returning items.
Blissful Beauty is not responsible for lost return shipments.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the outcome.
If approved:
Your refund will be processed to the original payment method
Refunds may take 5–10 business days to appear depending on your bank or payment provider
Shipping fees are non-refundable, unless the return is due to an error on our part.
7. Exchanges
We currently offer exchanges only for defective or damaged products.
If you would like to exchange a product for another item, we recommend placing a new order once your refund has been processed.
8. Order Cancellations
Orders may be cancelled before they are shipped.
If your order has already been processed or shipped, it cannot be cancelled and must follow the standard return process.
9. Contact Us
If you have any questions about our Returns & Refund Policy, please contact us:
